Your leasing officenever sleeps.
Sublex embeds directly on your property websites as a 24/7 AI assistant trained on your exact community details — answering questions, capturing leads, and reducing repetitive staff workload without replacing your team.
Built for the way leasing actually works
Sublex isn't a generic chatbot. Every feature was designed around the specific workflows, frustrations, and goals of apartment leasing teams.
Instant, accurate answers
Trained exclusively on your community's real data — floor plans, pricing, amenities, policies. No hallucinations, no generic responses.
Property-aware responses
Each widget is configured specifically for one property. A prospect at Lincoln Towers gets Lincoln Towers answers, not generic apartment info.
Automatic lead capture
Collects prospect name, email, and phone number during natural conversation. Leads are structured and ready for your CRM or leasing software.
Reduces repetitive inquiries
Handles 'what are your hours,' 'do you allow pets,' and 'what's included in rent' so your leasing team focuses on tours and closes.
Fully configurable per property
Welcome messages, suggested questions, AI tone, escalation contacts, and branding are all adjustable per community with no code required.
Centralized admin visibility
One control panel to manage every client and property. Monitor activity, update configurations, and review widget performance from a single place.
Multi-property at scale
Built for operators managing dozens of communities. Add properties in minutes, clone configurations, and maintain consistency across your portfolio.
Secure, scoped deployment
Each widget is locked to its property domain via a unique token. Admin access is authenticated, rate-limited, and fully audited.
From setup to live in minutes
No engineering resources required. No complex integrations. Sublex is designed to go from account creation to production in under an hour.
Create a client
Add the property management company as a client in your Sublex admin. Set their plan, contact info, and billing details.
Add their properties
Create each community under the client — address, contact info, website URL. Each property gets a unique, secure intake token.
Configure widget settings
Set the welcome message, AI tone, suggested questions, brand colors, escalation contact, and office hours per property.
Deploy the widget
Client pastes one script tag into their property website. The widget is live, branded, and fully property-aware instantly.
Prospects get real answers
Visitors ask questions and receive accurate, property-specific responses 24/7. Leads are captured and structured automatically.
Manage everything centrally
Monitor all properties from your admin panel. Update configurations, review activity logs, and add new communities in minutes.
Better operations. Measurable outcomes.
Fewer missed opportunities
Prospects researching at 11pm no longer bounce without answers. Sublex captures their interest and information even when your office is closed.
A more polished digital presence
A responsive, knowledgeable AI assistant signals that your community is modern and resident-focused — before they ever set foot on the property.
Consistent answers across every property
Eliminate the risk of inconsistent information from different staff members. Every prospect gets the same accurate, approved messaging.
Staff focus where it matters most
Your leasing team can focus on tours, relationship-building, and closings — not answering 'what's the pet deposit?' for the fifteenth time today.
The platform that scales with your portfolio
Sublex was designed for property operators who need real control — not just a chatbot, but a managed system that keeps every community consistent, visible, and running smoothly as you grow.
Centralized control across properties
Manage every property from one place. Update configurations, review activity, and deploy changes across your entire portfolio without touching each site individually.
Property-specific configuration
Each community gets its own assistant — its own tone, its own knowledge base, its own branding. Customizations at one property never affect another.
Controlled access for your team
Invite staff with the right level of access for their role. Admins, managers, and agents each see only what they need to — nothing more.
Full visibility into leads and activity
Every conversation, every lead captured, and every handoff request is logged and available in your dashboard. Nothing falls through the cracks.
Reliable, always-on deployment
Each widget is independently deployed and scoped to its property. One community going offline or being reconfigured has zero impact on others.
Operational consistency at scale
Whether you manage two communities or two hundred, the same standards of accuracy, availability, and professionalism are maintained across every property.
Common questions
If your question isn't here, reach out directly.
See Sublex in action at your property.
Book a 30-minute demo and we'll walk through a live Sublex configuration built around one of your actual properties. No sales deck. Just the product.
No commitment required. Typical response time under 4 hours.