Your leasing officenever sleeps.
Sublex embeds directly on your property websites as a 24/7 AI assistant trained on your exact community details — answering questions, capturing leads, and reducing repetitive staff workload without replacing your team.
Built for the way leasing actually works
Sublex isn't a generic chatbot. Every feature was designed around the specific workflows, frustrations, and goals of apartment leasing teams.
Instant, accurate answers
Grounded in your community's real data — floor plans, pricing, amenities, policies. No generic AI responses, no off-brand answers.
Automatic lead capture
Collects prospect name, email, and phone number during natural conversation. Leads are structured and organized in your dashboard for easy follow-up.
Automated prospect follow-up
After every conversation, Sublex sends a personalized email sequence over 7 days — nudging prospects to schedule a tour. Stops automatically when they book or reply.
Client self-serve portal
Each property management company gets their own dashboard to view leads, read conversations, update their knowledge base, and export data — no Sublex rep required.
Fully configurable per property
Welcome messages, suggested questions, escalation contacts, and branding are all adjustable per community with no code required.
Centralized admin visibility
One control panel to manage every client and property. Monitor activity, update configurations, and review conversations from a single place.
Multi-property at scale
Built for operators managing dozens of communities. Add properties in minutes and maintain consistency across your entire portfolio.
Secure, scoped deployment
Each widget is locked to its property domain via a unique token. Admin access is authenticated, rate-limited, and fully audited.
From setup to live in minutes
No engineering resources required. No complex integrations. Sublex is designed to go from account creation to production in under an hour.
Create a client
Add the property management company as a client in your Sublex admin. Set their plan and contact info.
Add their properties
Create each community under the client — address, contact info, and website URL. Your client is then invited to complete their onboarding through a self-serve portal.
Configure widget settings
Set the welcome message, suggested questions, brand colors, escalation contact, and office hours per property.
Deploy the widget
Client pastes one script tag into their property website. The widget is live, branded, and fully property-aware instantly.
Prospects get real answers
Visitors ask questions and receive accurate, property-specific responses 24/7. Leads are captured and structured automatically.
Manage everything centrally
Monitor all properties from your admin panel. Update configurations, review activity logs, and add new communities in minutes.
Better operations. Measurable outcomes.
Fewer missed opportunities
Prospects researching at 11pm no longer bounce without answers. Sublex captures their interest and information even when your office is closed.
A more polished digital presence
A responsive, knowledgeable AI assistant signals that your community is modern and resident-focused — before they ever set foot on the property.
Consistent answers across every property
Eliminate the risk of inconsistent information from different staff members. Every prospect gets the same accurate, approved messaging.
Staff focus where it matters most
Your leasing team can focus on tours, relationship-building, and closings — not answering 'what's the pet deposit?' for the fifteenth time today.
The platform that scales with your portfolio
Sublex was designed for property operators who need real control — not just a chatbot, but a managed system that keeps every community consistent, visible, and running smoothly as you grow.
Centralized control across properties
Manage every property from one place. Update configurations, review activity, and deploy changes across your entire portfolio without touching each site individually.
Property-specific configuration
Each community gets its own assistant — its own tone, its own knowledge base, its own branding. Customizations at one property never affect another.
Controlled access for your team
Invite staff with the right level of access for their role. Admins, managers, and agents each see only what they need to — nothing more.
Full visibility into leads and activity
Every conversation, every lead captured, and every handoff request is logged and available in your dashboard. Nothing falls through the cracks.
Reliable, always-on deployment
Each widget is independently deployed and scoped to its property. One community going offline or being reconfigured has zero impact on others.
Operational consistency at scale
Whether you manage two communities or two hundred, the same standards of accuracy, availability, and professionalism are maintained across every property.
Common questions
If your question isn't here, reach out directly.
Ready to put AI to work at your properties?
Tell us about your portfolio and what you're trying to solve. We'll reach out within one business day.
No commitment required. We respond within one business day.